Refund policy

Trump Super Store Return Policy

At Trump Super Store, we want customers to shop with confidence knowing that if an issue arises, our team will work to provide a fair and reasonable resolution.

Because many of our products include specialty merchandise, political collectibles, apparel, flags, novelty items, seasonal products, and limited-inventory merchandise, return eligibility may vary depending on the item, condition, purchase method, and circumstances of the request.

If you receive a damaged, defective, incorrect, or incomplete order, please contact our customer support team promptly so we can assist you.

Damaged, Defective, Incorrect, or Missing Items

If your order arrives damaged, defective, incorrect, or missing components, you must notify Trump Super Store within 72 hours of delivery.

Prompt reporting allows us to properly investigate shipping-related claims and resolve issues efficiently.

To help us process your claim, please include:

Your order number
Description of the issue
Photos of damaged packaging or defective products when applicable
Details regarding missing items or incorrect products

Failure to report shipping-related issues within the required timeframe may limit our ability to provide a resolution.

Online Order Returns

If you placed your order through the Trump Super Store website and need return assistance, please contact our customer support team before returning any merchandise.

Email: shop@trumpsuperstore.com
Phone: +1 (843) 448-7881 ext. 1

Our team will review your request and provide return instructions if the return qualifies under our policy.

For qualifying return situations, Trump Super Store may provide a prepaid return shipping label where appropriate. Eligibility for prepaid return shipping depends on the nature of the issue, item condition, and return circumstances.

Unauthorized returns sent without prior approval may delay processing or may not be accepted.

In-Store Purchases

If your purchase was made at one of our retail store locations, returns must be handled in person.

Please bring:

The item being returned
Your original purchase receipt
Original packaging when available

For eligible in-store returns, resolutions may include:

Store credit
Product exchange

Refunds to the original payment method are generally not provided for in-store purchases.

Our store team will determine the most appropriate resolution based on the item and circumstances.

North Myrtle Beach Store: +1 (843) 448-7881 ext. 2
Myrtle Beach Store: +1 (843) 448-7881 ext. 3

Refund Eligibility

Approved refunds for eligible online purchases will be issued to the original payment method used at checkout.

Refund eligibility depends on factors including:

Product condition
Reason for the return
Verification of the reported issue
Compliance with this return policy

Refund processing times may vary depending on your bank, credit card provider, or payment platform after approval.

Trump Super Store reserves the right to determine the most appropriate resolution, including refund, replacement, exchange, or store credit.

Exchanges

If you prefer an exchange instead of another resolution, please let our team know when contacting us.

Exchange eligibility depends on:

Product availability
Inventory levels
Product condition
Nature of the return request

If the requested replacement item is unavailable, an alternate resolution may be offered.

Lost or Marked Delivered Packages

If tracking shows that your package has been delivered but you have not received it, please contact Trump Super Store as soon as possible.

Customers may be asked to:

Verify shipping address details
Check with household members
Check with neighbors
Confirm with the shipping carrier
Allow reasonable time for final carrier completion

Trump Super Store is not responsible for packages delayed, misdelivered, or lost due to incorrect shipping information entered during checkout.

Carrier investigations may be required in certain situations.

Non-Returnable Items and Situations

To protect product integrity and maintain fairness for all customers, certain items or circumstances may not qualify for return, refund, or exchange.

These may include:

Used merchandise
Worn apparel
Customer-damaged products
Products damaged after delivery
Missing original components
Items returned without approval
Products showing excessive wear or misuse
Final sale merchandise
Clearance merchandise
Limited-edition or collectible merchandise where applicable
Seasonal or event-specific merchandise after the relevant event or holiday
Items returned outside approved policy guidelines

Trump Super Store reserves the right to review all return requests individually.

Return Approval and Fraud Prevention

All returns, refunds, exchanges, and shipping claims are subject to review and approval by Trump Super Store.

We reserve the right to deny requests where:

Policy conditions are not met
Product condition does not match the claim
Fraudulent activity is suspected
Abuse of return policies is identified
Verification cannot be reasonably completed

These measures help protect both our customers and our business from fraudulent claims and policy abuse.

Return Shipping

If approved, return instructions will be provided by our customer support team.

If a tracking number is issued for your return shipment, we strongly recommend retaining it until your return has been fully received and processed.

Customers should not return merchandise without prior authorization.

Need Assistance?

If you have questions regarding a return, damaged order, exchange, shipping claim, or refund request, our customer support team is here to help.

Trump Super Store Customer Support
Email: shop@trumpsuperstore.com
Phone: +1 (843) 448-7881 ext. 1

Trump Super Store is committed to providing fair, professional, and efficient customer support while maintaining clear and consistent return policies for all customers.